Your library is here for you! Germantown Public Library is committed to providing patrons safe access to library materials during this time through a curbside pick-up service. The library will offer curbside pickup service during open hours daily.
Step One: Place your items on hold.
- Use our website catalog or our mobile app to search for items currently available at the library and place a hold on the item or items you want.
- You will be notified via email or phone when your hold is ready.
Step Two: Come to the library.
- After you receive notification, come to the library at one of the designated times and park in the parking lot or pull up by the front doors. Call the library when you arrive and let us know you are ready to pick up your items. Please stay in your vehicle.
- For faster service onsite, call ahead with an estimated time of arrival so staff can have your items ready.
Step three: Pick up your items.
- Staff will check your items out and bring them to you. Wait times for items may vary. Please be patient with us!
- Staff can either hand your items to you through your car window or feel free to open your door or trunk and we can place items vehicle in a no contact manner.
- Enjoy your library materials!
Frequently asked questions...
How will I know my hold items are ready for pickup?
You will receive an email or phone notification, based on the preference selected in your account.
Do I need a library card?
Yes, patrons must hold a library card registered with the Germantown Public Library to use curbside pickup. If you do not have a library card, you can apply for one online. Patrons who are receiving a card in this manner will be required to sign the application and verify identity by showing us valid ID like a drivers license or utility bill with current address upon initial pickup. If you are unable to apply for a card online or have additional questions, call us at 937-855-4001.
What materials are available for pickup?
All physical materials currently on the shelf and available at the library, including books, DVD’s etc.
Can library staff look for specific items or provide reading suggestions?
Yes! Contact the library and ask us for material suggestions.
What if I do not have access to the internet to place a hold?
Please call us here at the library and speak with a staff member or leave a message at 937-855-4001 and we can request the items you want.
What if I have fines or I’m over the checkout limit?
While patrons have not been accruing fines while our building has been closed, some patrons may have fines that pre-date that time. If you have fines that are over our $10.00 limit, we now offer payment online. Log into your account and click on the fines tab to pay.